Module progressLesson 31 of 35 · 89%
Video~1 min
Diagnosing the Trust Gaps
Most trust breakdowns aren't betrayals. They're translation errors.
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Diagnosing the Trust Gaps
~1 min · Darcy V/O + B-Roll
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Script
[DARCY to camera]
Most trust breakdowns aren't betrayals. They're translation errors.
Lencioni said the absence of trust is the foundational team dysfunction. The Zoo adds the precision: trust isn't usually absent. It's mismatched.
Lions trust producers. Elephants trust rigor. Lemurs trust energy. Dolphins trust safety and consistency.
When trust breaks, ask: which currency was spent in a language the other animal doesn't accept? Then restore it — in their language.
[FADE]