The Zookeeper Field Guide/Reading the Reports/Reading 2.1.1
Module progressLesson 3 of 35 · 9%
Reading9 min

Understanding Your Zoo Insights Report

Accurately interpret the energy line, over-extension, under-extension, and the Natural vs. Adapted gap.

A Zoo Insights Report is not a personality test. It's a behavioral snapshot — a predictive indicator of how someone is currently showing up in general, and when the pressure is on. Understanding how that behavior changes under pressure is exactly what this report helps highlight.

The report gives you two graphs. Learning to read them together is THE skill.

§ 01

The Two Graphs

Natural Style (Graph II — right side): The person at their most comfortable, resourced, and safe. Default wiring: the behaviors that come easily, and the ones that don't.

Adapted Style (Graph I — left side): How the person is currently showing up in response to their environment — manager, team, culture, and the expectations around them, both stated and unstated. This graph shifts over time as conditions change.

Reading the two graphs side by side tells you what the environment is asking of this person and what that's costing them.

§ 02

The Four Technical Signals

§ 03

1. The Energy Line — 50

Behaviors scoring above 50 on the Natural graph are in the person's natural flow. Behaviors scoring below 50 are lower-intensity for that person.

When the Adapted graph crosses the 50 line in a direction that moves away from the Natural score, that gap costs energy. Over time, this sustained crossing of the energy line is one of the primary drivers of fatigue, disengagement, and burnout.

§ 04

2. Over-Extension — scores above 90

A behavior operating at maximum intensity, rooted in a deep need. The Zookeeper's question: Is this person aware that this is running at maximum? And do they know what it looks like to others?

§ 05

3. Under-Extension — scores near zero

A behavior essentially offline. When the Natural graph shows the same score meaningfully higher, the environment has made that behavior feel too costly to express. The need doesn't go away — it gets buried.

§ 06

4. The Natural vs. Adapted Gap

The overall gap between the two graphs is the report's central story. Significant gaps across multiple dimensions mean the person is working hard to show up in a way that works, but doesn't come naturally. That sustained effort has a cost.

§ 07

What to Do With This Information

A Zoo Insights Report is most useful when it opens a conversation — not when it ends one. Your job is not to deliver a verdict. It's to read the story and invite the person into it: "Here's what I'm seeing in the data — does this feel true for you?"

The report opens the door. You walk through it together.

The report opens the door. You walk through it together.

Reading 2.1.1
Reading your report