The Zookeeper Field Guide/Engaging Teams/Video 2.5.3
Module progressLesson 30 of 35 · 86%
Video~1 min

The Communication Agreement

The same fight, different content, forever — until you build a shared agreement on how to solve it.

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The Communication Agreement
~1 min · Darcy V/O + B-Roll
0:00 / ~1 min
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Script

[DARCY to camera]

It's never the big blowup that breaks a team. It's the same small friction, ignored long enough to become the culture.

Every team has the same fight — different content, same dynamic. The communication agreement is how you end the recurring fight.

It's a shared answer to four questions: How do we make decisions? How do we run meetings? How do we handle conflict? How do we hold each other accountable?

Built in the language of the Zoo, in the moment of friction — not at the offsite, and not from a template.

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