The Zookeeper Field Guide/Engaging Leaders/Video 2.4.5
Module progressLesson 25 of 35 · 71%
Video~1 min

Engaging the Dolphin Leader

Deep trust. Extraordinary loyalty. And performance problems living on the team — unaddressed — because hard conversations feel like harm.

Photograph of a dolphin
Meet the Dolphin
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Engaging the Dolphin Leader
~1 min · Darcy V/O + B-Roll
0:00 / ~1 min
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Script

[DARCY to camera]

Dolphin leaders build deep trust. Extraordinary loyalty. The team would walk through a wall for them.

And the performance problem on the team has been there for nine months. Unaddressed. Because the hard conversation feels like harm.

Reframe it. Accountability isn't a betrayal of care. It IS the care.

Ask: "What is the hard call you've been not making — and what is it already costing the people you're trying to protect?"

[FADE]